Privacy Policy
Our Commitment to Privacy
Your privacy is very important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
Who We Are
Tasnim LLC is a Florida-registered business. Our website address is https://www.tasnim.us
What Personal Data We Collect and Why We Collect it
E-COMMERCE
While you visit our site, we’ll track:
– Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed – Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping – Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We’ll use this information for purposes, such as, to:
– Send you information about your account and order – Respond to your requests, including refunds and complaints – Process payments and prevent fraud – Set up your account for our store – Comply with any legal obligations we have, such as calculating taxes – Improve our store offerings – Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information indefinitely for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
If you register on our website we also store the personal information you provide in your user profile. All users can see, edit, or delete their personal information at any time (except you cannot change the username). Website administrators can also see and edit that information.
We will also store comments or reviews if you choose to leave them.
We do not collect or have access to your Credit Card or PayPal information.
COMMENTS
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
After approval of your comment, your profile picture is visible to the public in the context of your comment. If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
MEDIA
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
CONTACT FORMS
If you use our contact forms, we will receive the exact data that you provide. No additional information will be tracked about you, or your location.
COOKIES
If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
We use cookies to remember who you are when browsing our site and to store the contents of your cart for the purpose of reminding you. These cookies will only be set when you consent to allowing additional cookies on our website.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
We use one cookie to enable the function of our customer referral program. This cookie stores a unique code that cannot identify you as a website visitor. This unique code can only identify the person who shared the coupon code or referral link. It expires after 1 year.
Third-party services can also add their own cookies.
Facebook – we may use Facebook to deliver relevant ads or to analyze the website traffic. You can always change your Facebook account privacy from here.
Pinterest – we may use Pinterest to deliver you relevant ads. You can always control this from your Pinterest account settings(https://ru.pinterest.com/settings/) where you can set the “Use sites you visit to improve which recommendations and ads you see” to “No.”
Klaviyo – we use Klaviyo to deliver our newsletters. It’s possible that we use cookies to understand how you interact with our website after you read our emails. You can always unsubscribe from the newsletter using the “Unsubscribe” link at the end of each email.
CUSTOMER REFERRAL DATA
To enable our customer referral program we may create and store unique codes that are linked to your account on our website. These codes will not be shared with anyone unless you choose to. We also keep a record when you share our store with a friend via email with our customer referral program. The email address is anonymized before it is stored.
When an order is placed which is the result of a customer referral, we store a record of the details of this referral. Your IP address and other personal data supplied for the order may also be used to prevent fraud.
Referral codes, referral details, and email invite logs are retained until you request removal of your data.
EMBEDDED CONTENT FROM OTHER WEBSITES
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
ANALYTICS
Google Analytics – we use Google Analytics to understand our website traffic. It helps us to improve our content and to better serve your needs. It’s against Google Analytics terms to collect any personal data, like, but not limited to, email, name, and postal code.
We might also use Google Analytics in conjunction with AdSense to deliver highly relevant ads. You can always control your privacy from Google ads settings: https://myadcenter.google.com/personalizationoff?sasb=true&ref=ad-settings
Facebook Analytics – we use Facebook Analytics to understand our website traffic. It helps us to improve our content and to better serve your needs. You can control your Facebook privacy settings from here: https://accountscenter.facebook.com/ad_preferences
HOW TO RESTRICT COOKIES
You can adjust the settings in your browser in order to restrict or block cookies that are set by the Services (or any other site on the Internet). Your browser may include information on how to adjust your settings. Alternatively, you may visit www.allaboutcookies.org to obtain comprehensive general information about cookies and how to adjust the cookie settings on various browsers. This site also explains how to delete cookies from your computer.
Or you can also use the following cookie management and disposal tool from Google Analytics by downloading and installing the browser plug-in from the following link: http://tools.google.com/dlpage/gaoptout.
Please be aware that restricting cookies may impact the functionality of the Services. Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking “Tools”,” “Internet Options”,” “Privacy”,” and selecting “Block all cookies”) This will, however, have a negative impact upon the usability of many websites, including this one.
EMAILS
We will send you “required” emails to inform you about specific things like your account info, your transaction info, license expirations, and renewals, password regeneration etc.
If you decide to subscribe to our newsletter, we will send you emails with useful content, like advice on how to use our products, tips related to our products, other useful stuff, marketing, promotions, exclusive offers, news.
Our newsletter is currently managed by MailChimp.com. You can always unsubscribe using the “Unsubscribe” link at the end of every email.
Mobile Terms of Service
The Tasnim LLC mobile message service (the “Service”) is operated by Tasnim LLC (“Tasnim LLC”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Tasnim LLC’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Tasnim LLC through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Tasnim LLC. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18886690557 or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Tasnim LLC mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18886690557 or email support@tasnim.us.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
CARTS
We store a copy of your cart in our database for 30 days for the purpose of reminding you when your cart is abandoned.
COMMUNICATION PREFERENCES
We store your communication preferences such as whether you have opted in to receive marketing communication. This data is retained until you request the removal of your data.
COMMUNICATION LOGS
We keep a log of some of the communication that we have with you which may include marketing and transactional emails and/or SMS messages. These are kept for the purpose of improving our marketing and communication with you and other customers. These logs are retained until you request removal of your data.
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Who On Our Team Has Access Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
– Order information like what was purchased, when it was purchased and where it should be sent, and – Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
Account Erasure Request
If you wish to delete your account and all the data we hold about you, send us an email at office@tasnim.us stating your request and we will make sure to get back to your within 3 working days.
Who We Share Your Data With
Visitor comments may be checked through an automated spam detection service.
We accept payments through PayPal. This includes all credit card payments. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
If you choose to use our customer referral program, your personal data, such as your name and your unique referral code, may be shared with those you choose to share with. This data may be shared via Facebook, Twitter, WhatsApp or email if you click on the share buttons or submit the share via email form.
We use MailChimp for email marketing. Your data, such as your email address, may be transferred to MailChimp for processing in accordance with their Privacy Policy.
How We Protect Your Data
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit card information) will not be stored on our servers.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Children
Our site and services are not intended for children. We do not knowingly collect information or data from children. If you believe that a child may have provided us with personal information, please contact our customer care team. We will put forth reasonable efforts to delete that information from our database.
International Users
Tasnim LLC is based in the US. Any information you provide to us through your use of our site, services, and/or creating an account are subject to the laws of the US. Laws surrounding privacy and data protection in the US may not be the same as the laws in your country of residence. You are consenting and agreeing to the collection, transfer, storage, and processing of your information in the US. If we detect an IP address outside of the US, we reserve the right to deny access to our site and services.
California Privacy Rights
California law warrants California residents to ask for notice on how their personal information is shared with third parties for marketing purposes and the ability to opt out of that sharing. If you are a resident of California and would like a copy of this notice or to opt out, please submit a request to us in writing here: 2802 E State Rd 60, Valrico, FL 33594 or email our customer care team.
Terms of Use
Please also visit our Terms of Service section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://tasnim.us/terms-conditions/
Your Consent
By using our site, you consent to our website privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date below.
Our Contact Information
If there are any questions regarding this privacy policy you may contact us: support@tasnim.us
This policy was last modified on 7/25/2023